The Francophone Community Health Centre Hamilton/Niagara

Programs and services / Partnerships and collaboration / Contacts

The Francophone Community Health Centre Hamilton/Niagara– in French, the “Centre de santé communautaire”- was established in 1992. Our Centre is a multi-service agency providing health and social services to French-speaking clients at our two sites: in Welland, serving the Niagara region, and in Hamilton serving the new city of Hamilton.

Programs and services

Our programs and services have a particular emphasis on prevention and health promotion achieved through the provision of information and education. Services vary slightly between Hamilton and Welland according to the needs and resources in each community.

• Program for primary health care: a medical clinic with a family doctor, several nurses and a nutritionist

• Pre and postnatal program: pre/postnatal courses, childbirth and breast feeding support, nutritional support, accompaniment

• Promotion of health : workshops, documentation and display units relating to a variety of subjects connected to health and the well-being of everyone

• Programs and support services for families:

- Good beginning, Brighter Future, Fathers’ Group: these programs group a diversity of services and activities to help families with children: home visits, groups support, recreational activities for children, collective supper, various workshops on health promotion and development of parental competences, nutritional and material support
- Coin de la famille: a resource center for children 0-6 years and parents (books, vidéos, CDs, toys), educational and recreational activities
- Clothing exchange
- Individual and family counselling
- Accompaniment and referrals to external resources.

• Support groups for women (in collaboration with the Sexual Assault Women’ Centre of Hamilton– Outreach Program):

  - Immigrant women support group
  - Other groups and activities depending on funding

• Support programs for seniors (50+):

- Let us be Active (physical exercises)
· Foot care
· Community nursing services
· Health promotion: workshops
· Community dinner
· Individual counselling and support
· Volunteer led educational/social/recreational programming
· Transport services
· Collaboration with other organizations to facilitate access to other services (Teletouch, Friendly visiting program at Family Services)

• Program and services for newcomers:

- Settlement and integration services: support, referrals and accompaniment (housing, social and health services, school registration, employment and education, legal immigration issues)
- Legal clinic (refugee issues)
- Workshops on different issues
- Fathers’ group
- Club de l’amitié: Volunteer led socio/recreational activities (monthly meeting and supper, soccer team, outings, etc.)
- Arc-en-ciel: program for children and their parents victims or witness of war and torture.

• Anti-violence Programs: prevention/education and intervention programs for children, teenagers, adults and older people:

  · Pre-school program for the prevention of aggressions
  · School age programs ESPACE and RIPOSTE
  · Anti-bullying program for school children: L’intimidation: c’est du sérieux!
  · Self-defence course INSTINCTS for girls and women
  · Individual support for children witnessing violence
  · Transition support program for women victims of violence
  · 24 h/7 days phone line “elle-écoute” (in collaboration with regional Francophone agencies)
  · Regular workshops on different issues related to violence
  · Screening of abuse (nurses and doctor)
  · Individual counselling
  · Legal clinic (family law)
  · Referrals to external resources.

• School support programs for children
  

• Volunteer Program:

  · Support services such as transportation, accompaniement)
  · Socio/recreational/educational activities
  · Student involvement
  · Advisory committees.

The majority of our services are provided on-site, but we also work in various locations in the community:

• Client’s homes: home visiting services to families in need and friendly visiting services to people living in isolation

• We accompany clients to social services (Welfare, Housing, etc.)

• Programs and workshops in schools, churches and community centres
  

Our services are free of charge. We do our best to provide services promptly, but in some cases, we have a waiting list or a waiting period. If we cannot provide a particular service, we do our best to connect people with appropriate services available elsewhere in the community. In some cases, we work closely with an outside agency to ensure that services are available in French.

Partnerships and collaboration

The Francophone Community Health Centre Hamilton/Niagara strives to work with outside agencies to help increase the range and quality of services for French-speaking clients (e.g.: shelters, early childhood centres, settlement and integration services, home visits for seniors, etc.).

Contacts

CSC Hamilton
460 Main street east, 2nd floor
Hamilton (Ontario) L8N 1K4
Tel: 905-528-0163
Fax: 905-528-9196
Email: cscn@iaw.on.ca

CSC Niagara
1, promenade Vanier
Welland (Ontario) L3B 1A1
Tel.: 905-734-1141
Fax: 905-734-1678
Email: cscn@iaw.on.ca

Elle-écoute (24 h, 7 days/week regional support line for French-speaking women victims or survivors of violence): 1-877-679-2229

Webmaster

Top of the page